ICORE Services

ICORE - Service Order Administration (SOA)

ICORE would like to introduce our new Local Number Portability (LNP) Service Order Administration (SOA) Service.

ICORE would like to introduce our new Local Number Portability (LNP) Service Order Administration (SOA) Service.

On May 24, 2004, local telephone companies must be prepared for the potential of porting telephone numbers out of their network. One of the most complex and time consuming challenges will be to administer the network and porting information for your company in the Number Portability Administration Center (NPAC) databases. ICORE has simplified this process by creating our SOA Service bureau for interfacing with the NPAC databases. The ICORE SOA Service will not only alleviate the administrative burden and concerns, but also provide the added security of monitoring the porting activity associated with your exchange(s).

If your company were to perform these functions on your own, the costs associated with the direct interfaces with the NPACs could be significant. By consolidating these functions for many companies, ICORE is able to generate efficiencies that result in lower costs for our SOA customers. ICORE has created several SOA packages for you to choose from. By selecting the option that best fits your needs, you will take a cost effective step in satisfying the FCC's LNP requirements.

Please keep in mind that in addition to the NPAC administration functions covered in the ICORE SOA Service, each telephone company must execute a separate Agreement directly with NeuStar. NeuStar is the company that owns and operates the NPACs databases and Administration Centers under the direction of the FCC. This separate and distinct Agreement is necessary to set up and establish your company in the NPACs and to protect your information in the databases.

ICORE LNP support functions are not limited strictly to the SOA activities. ICORE is always available to assist telephone companies in other related activities such as: processing and executing the direct Agreement with NeuStar, assisting companies in performing LNP cost studies in order to establish LNP end user rates and LNP query charges for tariff purposes, assisting companies in the Local Service Request (LSR) process with other service providers, AOCN LERG update functions, and much more.

The sign up process for the ICORE SOA Service is simple and quick. Please contact Don Snyder (donsnydr@icoreinc.com / 610-928-3906) or Chris Ulmer (culmer@icoreinc.com / 610-928-3903) to discuss your specific LNP needs.


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